For more help, try out the FAQ or If you are in any difficulty, need help, have any suggestions or have found a bug then the online discussion forums are an excellent place to start.

Before posting in the discussion forums though, please provide as much information about your problem as possible, in order to help the SpamPal Support Staff help you.

For example:

1. What SpamPal Version and Operating System you use

2. What firewall or anti-virus software you use.

3. What email program do you use, what your settings were before/after using SpamPal, for example:

Incoming Mail (POP3): [sometimes called pop3 server name]
Outgoing Mail (SMTP):
Account Name: [sometimes called username]

4. Post full email headers frm your email message, see this page on how to do this.

The new Online Troubleshooter will also be able to help